Virtual assistant for shops and retail

Questions about opening hours, payment methods or products repeat all day long. The virtual assistant answers instantly and records the requests that need your team.

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Helena

Listening to you…

You

What the assistant does

  • Answers opening hours, address, payment methods and return policy, using what you set up
  • Answers questions about the products and services you've listed
  • Collects quote or special-order requests
  • Records name and contact details for the shop to follow up

What you gain

  • Fewer repeated questions for your team
  • Customers served outside shop hours
  • On the Pro plan, you find out where customers come from

Common questions

Does it integrate with my online store?

Not directly yet. It answers with the information kept up to date in the dashboard (or sent through your system's API) and records requests for your team.

See also

Put a virtual assistant to work in your business

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