Virtual assistant for law firms
First contact often happens outside business hours. The virtual assistant welcomes the client attentively, understands what it's about and hands the firm a well-organized contact request.
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Helena
Listening to you…
You
What the assistant does
- Welcomes the client and identifies the area of law (family, employment, business and more)
- Collects name, contact details and a short summary, without asking for documents
- Explains how the firm works, using the information you set up
- Records the contact request for a lawyer to review
What you gain
- No first contact goes unanswered
- Your team starts the conversation already knowing the subject
- On the Pro plan, you find out which channels bring the most clients
Important: The assistant does not give legal opinions or advice: it refers the matter to a lawyer.
Common questions
Does the assistant give legal advice?
No. It does not give legal opinions or promise outcomes. It only collects information and passes it to the firm.
See also
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