Virtual assistant for restaurants and cafés
At peak hours waiters can't reach every table. With a QR code on each table, guests talk to the virtual assistant, browse the menu and order; the kitchen gets everything organized, with the table number.
LiveHotel Aurora00:23
Helena
Listening to you…
You
What the assistant does
- Presents the menu and answers questions about the ingredients and prices you enter
- Takes the table's order and confirms it before sending
- Sends the order to the kitchen screen, tagged by table
- Calls the waiter or brings a printed menu when the guest asks
What you gain
- Less waiting to order at peak hours
- Orders without transcription mistakes, with the table identified
- Floor staff focus on serving, not note-taking
Important: Paying from the phone or at a cashier tablet is not available yet: staff close the bill.
Common questions
Do guests need to install an app?
No. They just point their phone camera at the table's QR code.
If several people at a table order, does it get mixed up?
They share the same tab. The assistant confirms what was ordered before sending it to the kitchen.
Does it work in a noisy dining room?
Guests can chat by text when it is loud.
See also
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