Virtual assistant for hotels and guesthouses
Guests research and request bookings at all hours, including late at night and on weekends. The virtual assistant greets each one, talks naturally and leaves the request ready for the front desk.
LiveHotel Aurora00:23
Helena
Listening to you…
You
What the assistant does
- Welcomes guests 24 hours a day, by voice or text
- Asks for dates, number of guests and room preference, one thing at a time
- Answers about breakfast, check-in and check-out times and house rules, using what you set up
- Records the request with name and contact details; for hotels that want it, it can also check availability and create the booking, with assisted setup
What you gain
- Fewer missed inquiries at night and on weekends
- The front desk receives organized requests with no need to ask again
- On the Pro plan, you learn where guests come from and pick an elegant voice for your brand
Common questions
Does the assistant confirm bookings and quote prices?
It shares the rates and rules you set up. Availability and bookings depend on an assisted setup; without it, it records the request for the front desk to confirm.
Is it suitable for small guesthouses?
Yes. You enter what the property offers and the assistant answers with that information.
See also
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